Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders will be picked and shipped the following business day.
All orders shipped out will receive an email with your order status update and shipping information. A tracking number will be sent to that email address as soon as the product is shipped.
No, we do not keep any credit card information on file.
We charge GST (5%) on Canadian orders.
We are currently shipping orders just within Canada.
Depends on your order and shipper. Please contact us prior to placing your order if you have any questions.
Common return queries answered
Returns and Exchanges
Please email us your order # and the issue and an investigation will be done. We will then coordinate with you to ship back the wrong item and we we sort out the issue.
An investigation will be done.Damage item shipped back with pictures. And the issue will be sorted out.
Unit# 111 355 centre Street Langdon AB Canada. T1P 0K2
Please email Info@blackdragonfireworksinc.ca or call 403-902-0795
Contact Customer support at Info@blackdragonfireworksinc.ca or call 403-902-0795
If you order has been placed within 24hrs, please contact customer support: Info@blackdragonfireworksinc.ca or call 403-902-0795
Yes. Please contact us at Info@blackdragonfireworksinc.ca or call 403-902-0795